PRIVACY POLICY

You may browse Skill Upleveler and access publicly available learning content without creating an account.

If you choose to create or use an account, we may collect information such as your name, email address, profile information, authentication information, assessment results, selected learning level, lesson progress, and completion history.

If you submit feedback, we may collect your email address, job title, feedback, the lesson associated with the feedback, and related page information. Some feedback may be submitted without an account.

We may also collect limited technical information necessary to operate, secure, troubleshoot, and improve the service.

We use information collected through Skill Upleveler to provide and maintain the service; authenticate users; save learning progress and assessment results; personalize the learning experience; respond to feedback and support requests; improve lessons and features; prevent misuse, spam, fraud, and security threats; and comply with applicable legal obligations.

We do not sell your personal information.

An account is not required to access the currently available public learning content.

For users who are not signed in, Skill Upleveler may store lesson progress and related preferences locally in the user's browser. This information may remain on that device until browser storage is cleared.

If you later choose to sign in, locally stored learning progress may be transferred or merged with your account so that your progress can persist across sessions.

Skill Upleveler may offer authentication through email and supported third-party sign-in providers, such as Google.

When you use a third-party authentication provider, that provider processes information according to its own privacy practices. Skill Upleveler receives the information necessary to authenticate your account and provide account features.

We use third-party technology providers to operate Skill Upleveler. These providers may process limited information as necessary to provide their services, including services for application hosting and development, authentication and database infrastructure, email delivery, and other technical infrastructure.

We do not authorize these providers to use your personal information for purposes unrelated to providing services to us, except as permitted by their terms or required by law.

We use reasonable technical and organizational measures designed to protect information handled by Skill Upleveler. These measures include authentication controls, access restrictions, database-level access policies, server-side handling of sensitive credentials, and other security safeguards.

However, no online service or method of electronic storage can guarantee absolute security.

We retain personal information only for as long as reasonably necessary to operate Skill Upleveler, provide requested services, meet legal obligations, resolve disputes, and maintain security.

You may request access to, correction of, or deletion of personal information associated with your account by contacting us.

Deleting an account may result in deletion of information associated with that account, subject to information we are legally permitted or required to retain.

Anonymous information stored locally in your browser can generally be removed by clearing your browser's site data or local storage.

California residents may have rights regarding their personal information under applicable California privacy laws. Depending on the circumstances, these may include rights to know about, access, correct, or request deletion of personal information.

Rocky Phoenix AI does not sell personal information.

Requests regarding your personal information may be submitted using the contact information below. We may need to verify your identity before fulfilling certain requests.

Skill Upleveler is intended for adults and professional learners and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy as Skill Upleveler develops. If material changes are made, we will update the effective date and may provide additional notice where appropriate.

Rocky Phoenix AI LLC
Email: ashleyh@rockyphoenixai.com